Privacy Policy

The Gentle Spaw LLC ("we," "us") provides mobile dog grooming from Murrieta, California. This policy explains what information we collect and how we use it.

Information we collect

When you call, text, or send a request through our website, we may collect your name, phone number, email, city, details about your dog, and any notes you share with us.

How we use it

We use your information to respond to you, schedule and provide grooming, send appointment reminders, service updates, and invoices, and improve our service. We do not sell your personal information.

Text messages (SMS)

If you agree to receive text messages, we will text you at the number you provide about your appointments, reminders, service updates, and invoices. Consent is not a condition of purchase. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Mobile numbers and SMS consent are not shared with third parties or affiliates for marketing purposes.

Sharing

We share information only with service providers who help us run our business (such as scheduling, messaging, and website tools), and only as needed to provide our service, or when required by law.

Security

We take reasonable steps to protect your information. No method of storage or transmission is completely secure.

Your choices

You may ask us to update or delete your information at any time by contacting us.

Contact

The Gentle Spaw LLC, Murrieta, California. Phone: (310) 993-5993. Email: thegentlespaw@gmail.com.